Return Policy

30 Day Return & Exchange Policy

Returns
Unframed Prints
Art of Words will refund an order if…
- The return request is initiated within 30 days of the order date
- The print is received in original & brand new condition
*Return shipping fee of $5 will be deducted from the return amount 

Framed Prints
Art of Words will refund an order if…
- The return request is initiated within 30 days of the order date
- The framed print is received in the original packaging, brand new condition w/ shrink wrap intact
* Return shipping fee of $10 will be deducted from the return amount


To request a refund, contact info@artofwords.com with the following:
- Name
- Order Number (Ex. 8666AOW, EX.2000PWA)
- Pictures of the Damaged Item


Exchanges
Unframed Prints
Art of Words will exchange an order of equal value if…
- The exchange request is initiated within 30 days of the order date
- The original order is received in brand new condition
*Return shipping fee of $5 will be deducted from the original amount


Framed Prints
Art of Words will exchange an order of equal value if…
- The exchange request is initiated within 30 days of the order date
- The original framed print is received in the original packaging, brand new condition w/ shrink wrap intact
*Return Shipping fee of $10 will be deducted from the original amount


To request an exchange, contact info@artofwords.com with the following:
- Name
- Order Number
- Item that you want exchanged

Art of Words will refund the original order & you will be responsible for purchasing the 2nd print


Damaged Items
Unframed Prints
Art of Words will replace a damaged print at no charge if…
- The return request is initiated within 30 days of the order date
- Pictures of the damaged items & shipping packaging are provided to info@artofwords.com

Framed Prints
Art of Words will replace a damaged framed print at no charge if…
- The return request is initiated within 30 days of the order date
- Pictures of the damaged item(s) & shipping packaging are provided to info@artofwords.com
- Framed prints are returned in proper packaging

To request a replacement for a damaged item contact info@artofwords.com with the following:
- Name
- Order Number
- Pictures of the Damaged Item


Incorrect Shipping Information: Art of Words is NOT responsible for any information that was incorrectly submitted by the customer at the time of order. Shipping Addresses cannot be changed after the order is placed